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Shipping Policy

We provide worldwide shipping by air mail with Australia Post.

Shipping includes international tracking and insurance in case of your parcel getting lost in the mail.

We are pleased to accommodate returns, exchanges, and cancellations.

Please reach out to us within 7 days of delivery to initiate a return or exchange. Items must be shipped back within 14 days of delivery. If you wish to cancel your order, please notify us within 24 hours of purchase.

Certain items cannot be returned or exchanged due to their nature, unless they arrive damaged or defective.

We do not accept returns for:

  • Digital downloads

  • Custom or personalized orders

Conditions for Returns:

Buyers are responsible for covering return shipping costs. If the item is not returned in its original condition, the buyer may be held responsible for any decrease in value.

Physical Products

We provide worldwide shipping by air mail with Australia Post.

Shipping includes international tracking and insurance in case of your parcel getting lost in the mail.

Digital Patterns

Crochet patterns are digital PDF files ready for download right after checkout.

If you need any assistance downloading your pattern please contact us.

Returns and Cancellation

We accept returns, exchanges, and cancellations on physical items.

Please note that we can not accept returns for digital downloads.

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